Privacy Policy

Grassroots Grocery
Effective Date: 04/10/2026

1. Overview

Grassroots Grocery (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains what information we collect, how we use it, and your rights.

By using our website, apps, participating in our programs, or communicating with us, you agree to this policy.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name, email address, and phone number

  • Volunteer registrations and participation

  • Donation and payment information

  • Communications and inquiries

b. Automatically Collected Information

  • IP address and device/browser information

  • Website and platform usage data

  • Interaction data (such as pages visited or actions taken)

c. Information from Third Parties
 We may receive information from partners, service providers, or publicly available sources.


3. How We Use Information

We use information to:

  • Coordinate volunteer activities, events, and programs

  • Process donations and provide receipts

  • Communicate via email and SMS (confirmations, updates, reminders)

  • Improve our programs, services, and operations

  • Analyze usage and engagement

  • Maintain safety, security, and operational effectiveness

  • Comply with legal and reporting requirements

We may combine information from multiple sources to improve our programs, communications, and operations.

4. Communications (Email & SMS)

By providing your contact information, you consent to receive communications from us.

These may include:

  • Event confirmations and reminders

  • Program updates

  • Fundraising communications

SMS (Text Messaging):

  • Message frequency may vary

  • Message and data rates may apply

  • You can opt out at any time by replying “STOP”

5. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate, including:

  • Communication platforms

  • CRM and data systems

  • Payment processors

  • Website and analytics providers

These providers only access information as needed to perform services on our behalf.

We may also disclose information:

  • If required by law

  • To protect our rights, safety, or operations

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Understand how our website is used

  • Improve user experience

  • Support analytics and performance

You can control cookies through your browser settings.

7. Data Security

We take reasonable measures to protect your information by using secure systems and limiting access to authorized personnel.

However, no method of transmission or storage is completely secure.

8. Data Retention

We retain information for as long as necessary to:

  • Operate our programs and services

  • Comply with legal and financial obligations

  • Maintain records of our work and impact

9. Your Choices

You may:

  • Opt out of communications at any time

  • Contact us with questions about your information

  • Request updates or removal of your information

To make a request, contact us at:
compliance@grassrootsgrocery.org

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

Grassroots Grocery

169 Madison Avenue

Suite 11147

New York, NY 10016